More Levels of Hierarchy for Tags
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Sneha Tharayil
Can we please have more than 2 levels of hierarchy for tags/codebook systems? I think the ability to nest tags at least 3-4 levels down would be enormously helpful.
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Pat Barlow
Hello Sneha Tharayil! I have a few more questions for you:
- Can you provide specific examples of how you would use the additional levels of hierarchy in your tags/codebook systems?
- What problems are you currently facing with the existing 2 levels of hierarchy?
- How do you envision the additional levels of hierarchy improving your workflow or productivity?
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Sneha Tharayil
Pat Barlow,
- I would use additional levels of hierarchy to really nuance and tag user responses based on Research Objectives and Research Questions. For example, in a project I'm working on now, ONE of the RQs I'm working on explores referral behaviors and feedback on some prototypes, so I want to be able to have hierarchies that have categories a taxonomy something like this: "Referral Behaviors" --> "Likelihood of Referral", "Audience of Referrals," "Reasons for Referrals" "Feedback on Referral Prototypes,"--> [under each of these categories would be at least 5+ tags that allow for more specificity and nuance].
While the 2-level hierarchy this could be workable if I were only analyzing one RQ at a time, I'm often analyzing at least 3 RQs each with their own levels of nuance. Furthermore, more than 2 levels would really allow for much better user journey analysis when observing user's steps in navigating a platform. Only having 2-levels for a hierarchy was a major downside for my analysis in my most recent project.
- With only two levels of tagging, it a) takes so much longer for me to quickly tag through/analyze an individual note because I have to select several tags to try to cluster them together to get a sense of their different categories. This also makes it harder (and in fact deters me from using your Insights Canvas boards) because the tags gets messy. Having more levels would help me more efficiently analyze like tags because I know their organization schematic. Also, the frequency count would be much more valuable then to compare tags within a tag category.
- See #2 above.