Feedback & Feature Requests

When using a workspace tag in a project, opening the tag shows the summary of all insights across the workspace, but as a user I want to know the summary of this tag as it has been used in the project only. As a Dovetail researcher, I also would like an automatic summary based on the tags only within the project. Currently, I have to open the workspace tag in my project, select all the tags used within the project, create an insight with them, then generate a new summary just to read a summary. The workspace level summary is great when I want a summary of the insight across the workspace, so I don't want to get rid of it. However, some kind of toggle for the automatic tag summary to switch between a project-only filtered summary and an all workspace tag summary would be really great.

Bring back the 5 second rewind and fast-forward in the recording preview in the bottom right corner. Using the slider is very difficult - and I need the 5 second buttons, especially when the transcripts are bad and I cant just click somewhere in the text that I want to hear again. Did you also change the settings for how slow you can make it? I think there is a big jump between 1x and 0,5x.

It would be great to be able to either create a report as a slide deck, or (better yet) to convert a finished insight into a slide deck. It feels clunky to give a presentation, share my screen, and just scroll through my insights report. Also, unfortunately, most information at my company is circulated via PowerPoint, so it would be nice to be able to send someone a set of slides to look through - that's how they expect to consume internally produced content.

Would be fab to have accordions for notes so I can open and close interview notes closed while reviewing the video transcript or vice versa. Just a bit overwhelming coming into a note and seeing all the interview notes and transcripts!

Please ensure that the 5-second rewind and fast-forward buttons are available on all versions of the video player across the data files. Currently, the pop-up style video player in the bottom-right corner lacks these controls. This makes it difficult to efficiently code the transcript while reviewing the video, as precise navigation becomes cumbersome.

When I'm in a note and want to tag a highlight, I click the search bar to find an existing tag. As I enter letter in the search bar (e.g., "pro" from "product"), the list of suggested tags keeps changing the size of the tag screen depending on the suggested tags. Because of this, the cursor might start to hover over a suggested tag. That causes the suggested tag's description to appear, and instead of finishing my search, I end up editing the tag’s description by mistake. Could we make it so the cursor never hovers over suggested tags? That editing a tag's description would require another user action? Or, that there is a slight delay to prevent the above from happening?

Hi! Sometimes, I ask for feedback when it comes to research plans, but even if I am the owner of the space/project, I cannot resolve the comment, which makes me frustrated since I have to ask the owner of the comment to manually delete it.

I am auditing my repository for notes that didn't get the right fields populated. I wanted to search for notes where that workspace field is empty. However, I have some projects where that workspace field group isn't applied at all (ie doesn't exist for notes in that project). When I apply the filter in global search to "XYZ Field = is empty" it also populates the notes from projects where that field doesn't even exist. This is unhelpful Can there be a distinction between "Is empty" and a null of sorts for where that field isn't even applied to the note?

This is particularly problematic on the insights tab, as I'm using a table to display a list of the of research reports for that product and is forcing me to have an excusive wide title column to view the reports titles

First of all, I love the integration! It would make my life a lot easier if I could set up different filters based on specific keywords and send them to different projects. As a product Manager and Designer/researcher, I am juggling multiple type of interviews at any given time and having them go to the right place will be a huge time saver in my process.